Culture July 1, 2020

Grow a Positive Remote Work Culture

Remote work isn't going away. Here's how to build a culture that thrives without a shared office.

Remote work used to be a perk. Now it's the norm for millions of businesses—and many are discovering that removing the office doesn't automatically remove the culture. In fact, building culture remotely takes more intentionality, more communication, and more creativity than it ever did in person.

But when you get it right, remote culture can be just as strong—if not stronger—than anything you could build within four walls. Here's how to make it happen.

Communication Is Everything

In an office, culture happens in the hallway, at the coffee machine, and during impromptu desk conversations. Remote teams don't have those moments, so you need to create them deliberately.

Over-communicate. Use a mix of synchronous (video calls, huddles) and asynchronous (Slack, email, project management tools) communication. Set clear expectations about response times and preferred channels. And don't make every interaction about work—leave room for casual conversation and personal connection.

Trust Your Team

Micromanaging kills remote culture faster than anything. If you hired smart, capable people, trust them to do their jobs without constant oversight. Focus on outcomes, not hours logged.

Set clear goals and deadlines, then give your team the autonomy to figure out how to get there. When people feel trusted, they're more engaged, more creative, and more loyal. When they feel monitored, they burn out.

Create Rituals and Traditions

Culture is built through shared experiences. Create team rituals that give people something to look forward to—a weekly team standup, a Friday happy hour on Zoom, a monthly show-and-tell, or a Slack channel dedicated to wins and celebrations.

These rituals don't need to be elaborate. They just need to be consistent. Over time, they become the fabric of your team culture and create a sense of belonging that transcends physical distance.

Invest in Connection, Not Just Productivity

It's easy to get so focused on output that you forget about the human side. Schedule regular one-on-ones that aren't just status updates. Ask how people are doing—for real. Create opportunities for team members to connect with each other outside of project work.

Consider virtual team-building activities, in-person meetups when possible, or even just pairing people up for random coffee chats. These small investments in human connection pay massive dividends in team morale and retention.

Document Everything

Remote teams thrive on documentation. When information lives in people's heads instead of shared systems, things fall through the cracks and new team members struggle to get up to speed.

Create clear processes, shared knowledge bases, and documented workflows. This isn't just about efficiency—it's about creating a transparent, equitable environment where everyone has access to the information they need to succeed.

Build the Culture You Want

Remote culture doesn't happen by accident. It requires intentional effort, consistent practices, and genuine care for the people on your team. But when you invest in it, you build a team that's connected, motivated, and proud to be part of something meaningful.

Building your remote team's culture and brand identity? We can help. From internal communications to employer branding, we help businesses show up authentically—inside and out. Let's chat.

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